Our Core Competencies:

  • Unified Contact Center Solutions
    • Voice
    • Social Media ( Facebook, LinkedIn, Twitter )
    • E-Mail Handling / SMS notifications
    • Website Chat
  • Help Desk Solutions (Ticketing /Escalation/Notifications)
  • CRM / CIM Solutions
  • Interactive Voice Response Solutions (IVR/Self Service)
  • Screen & Voice Recording Solutions
  • Galaxy Mobile Apps
  • Wallboard
  • Announcement Systems & Other Communication Software

Our Product Lines:

Inter-Dialog Unified Contact Center Suite includes:

  • Interdialog Dialer
  • IVR System
  • ViaSMS
  • Galaxy CRM
  • InterDialog AOD
  • Ninox Recording Tool

Our Services:

  • Social Media Integration
  • MIS Reports
  • Voice/Screen Recording
  • Payment Gateway
  • Database/CRM
  • Web Integration
  • Omni Channel
  • Monitoring
  • IVRS